Terms of Service

The agreement between you and ASO Atlas covering accounts, subscriptions, refunds, acceptable use and liability.

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These Terms of Service ("Terms") govern your use of ASO Atlas, available at asoatlas.com and through the ASO Atlas application for macOS (together, the "Service"). By creating an account or using the Service you agree to these Terms. If you do not agree, do not use the Service.

1. Who provides the Service

The Service is provided by:

Nielogiczny Karol Labuda Luzińska 2, 84-217 Zęblewo, Poland NIP 5882505100 · REGON 526924027 Contact: [email protected]

References to "we", "us" and "our" mean the above. References to "you" mean the person or organisation using the Service.

2. What the Service does

ASO Atlas is an App Store Optimization tool. It helps you research App Store keywords, estimate their demand and difficulty, track how your apps rank for them, compare competing apps and draft store metadata. Some features let you connect your own App Store Connect account so we can display your download and revenue figures back to you.

The Service reports estimates and observations, not guarantees. Keyword popularity, difficulty and opportunity scores are analytical figures derived from data that changes constantly and that we do not control. We do not promise any particular ranking, download volume, revenue or App Store outcome, and nothing in the Service is advice from Apple or endorsed by Apple. You remain responsible for the decisions you make about your own apps.

We may change, add or remove features over time. If a change materially reduces what a paid plan includes, we will tell you before it takes effect.

3. Accounts

You need an account to use the paid Service. You must provide a valid email address, keep your credentials secure and be responsible for everything that happens under your account. Accounts are for a single user; do not share your login. You must be at least 18 years old, or old enough to enter a binding contract where you live.

You may close your account at any time from your account settings or by emailing us.

4. Plans, billing and cancellation

Access to the application requires an active subscription. Prices are shown on the pricing section of our website before you pay and are stated in US dollars.

  • Subscriptions renew automatically at the end of each billing period (monthly or yearly) until cancelled.
  • Payments are processed by Stripe. We never receive or store your full card details.
  • You can cancel at any time from the billing portal. Cancellation stops the next renewal; access continues until the end of the period you have already paid for.
  • We may change prices for future billing periods. Existing subscribers are notified before a price change takes effect and can cancel before it applies.
  • If a payment fails, we may suspend access until it is settled.

Some features consume a monthly allowance of AI credits included in your plan. Unused credits do not carry over between months and have no cash value.

5. Right of withdrawal and refunds

If you are a consumer in the European Union, you normally have 14 days to withdraw from a distance contract without giving a reason.

Because the Service is digital content supplied immediately, when you subscribe you expressly request that we begin performance right away and acknowledge that you thereby lose your right of withdrawal once the Service has been fully performed for that period. Where the Service has only partly been performed, you may still withdraw within 14 days and we will refund the amount in proportion to what you have not used.

Beyond your statutory rights, we will refund a payment on request if the Service was unavailable for a prolonged period or if you were charged for a period you did not use. Write to [email protected] and we will deal with it fairly.

6. Acceptable use

You agree not to:

  • resell, sublicense or redistribute the data the Service produces as a competing dataset or product;
  • scrape, crawl or bulk-extract the Service, or access it through automated means other than the API and integrations we provide;
  • circumvent usage limits, rate limits, paywalls or the free tool's limits, or create multiple accounts to do so;
  • attempt to gain unauthorised access to the Service, other users' data, or the systems that run it;
  • use the Service to break the law, infringe someone's rights, or violate Apple's terms for the App Store or App Store Connect.

We may suspend or terminate access that breaches this section, and will tell you why unless we are legally prevented from doing so.

7. Your content and your data

You keep all rights to the apps, metadata, keyword lists and other material you put into the Service ("Your Content"). You grant us a limited licence to store, process and display Your Content solely to operate the Service for you, and to send it to the processors listed in our Privacy Policy where a feature requires it.

You are responsible for having the right to use Your Content and for the credentials you connect, including any App Store Connect API key you provide. You can disconnect an integration at any time.

8. Our content

The Service itself, including its software, interface, documentation and the aggregated keyword datasets behind it, belongs to us or our licensors. We grant you a non-exclusive, non-transferable right to use it while your subscription is active, for your own apps or your clients' apps. Nothing here transfers ownership.

App Store, Apple and related marks belong to Apple Inc. We are not affiliated with, endorsed by or sponsored by Apple.

9. Third-party services

The Service relies on third parties, including payment processing, email delivery, hosting and public App Store data. Their availability is outside our control. When you connect an external account, that provider's terms also apply to you.

10. Availability

We aim to keep the Service running continuously but do not promise uninterrupted availability. Maintenance, third-party outages and factors outside our control can interrupt it. We are not liable for downtime, though section 5 covers refunds for prolonged unavailability.

11. Liability

Nothing in these Terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, for fraud, or the statutory rights of consumers.

Subject to that, we are not liable for lost profits, lost revenue, lost rankings, lost data or any indirect or consequential loss, and our total liability arising out of the Service in any 12-month period is limited to the amount you paid us in that period.

The Service is provided "as is" beyond the guarantees required by law. In particular, we do not warrant that the estimates it produces are accurate, complete or fit for any specific decision.

12. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your account if you materially breach these Terms, if required by law, or if we discontinue the Service. If we discontinue the Service we will give reasonable notice and refund any prepaid, unused period.

After termination we delete or anonymise your personal data as described in the Privacy Policy. Export anything you want to keep before you close your account.

13. Complaints

Send complaints to [email protected] with your account email and a description of the problem. We respond within 14 days. Consumers in the EU may also use the European Commission's online dispute resolution platform.

14. Changes to these Terms

We may update these Terms. If a change is material we will notify registered users by email or in the application at least 14 days before it takes effect. Continuing to use the Service after that date means you accept the updated Terms. The date at the top of this page shows when it was last changed.

15. Governing law

These Terms are governed by Polish law. If you are a consumer, this does not deprive you of the protection of mandatory rules of the country where you live. Disputes are subject to the courts having jurisdiction under applicable law.